Privacy Policy
Agrupación de Cooperativas Valle del Jerte hereby informs you of its privacy policy regarding personal data. The use of the website does not imply that the user must provide any information regarding their identity, and such use cannot be associated with a specific user by the company. If personal data is provided, such data will be collected and used in accordance with the limitations and rights set out in the applicable regulations.
WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
The DATA CONTROLLER responsible for processing your data is Agrupación de Cooperativas Valle del Jerte.
Tax ID: F10026128
Postal address: Carretera N-110, Km. 381, 10614 Valdastillas, Cáceres
Email address: proyectos2025@ac-vallejerte.es
WHAT TYPE OF DATA DO WE PROCESS?
Depending on the products, services or functionalities you wish to use at any given time, we will need to process certain data. In general, depending on the case, this data may include the following:
Your identification data, for example: your name, surname, language, country from which you interact with us, contact details, etc.
Connection, geolocation and browsing data, for example, if you interact with us from a mobile device.
Commercial information, if you are subscribed to our newsletter.
Data about your tastes and preferences.
Please remember that, when we ask you to fill in your personal data in order to give you access to a functionality or service on the website, we will mark certain fields as mandatory, as these are data we need in order to provide the service or give you access to the functionality in question.
Please note that, if you decide not to provide us with this data, you may not be able to complete your registration as a user or use those services or functionalities.
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
Depending on how you interact with our website, we will process your personal data for the following purposes:
1. To respond to requests or enquiries made through the different channels included on our website.
We only process the personal data that is strictly necessary to manage or resolve your request or enquiry.
2. For marketing purposes.
If you subscribe to our Newsletter, your personal data will be used to send the company’s newsletters on a regular basis.
Please remember that you may unsubscribe from the Newsletter at any time and free of charge by contacting us via the data controller’s email address or by following the instructions provided in each of our communications.
3. For social media management.
If you follow us or contact us through the different social media platforms on which we are present, we will process the data you provide through them solely for the purpose of responding to your messages or comments and managing our contact list.
4. Usability and quality analysis to improve our services. Cookies.
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand how users interact with our Platform and to be able to make improvements to it. Likewise, we may occasionally carry out quality actions and surveys aimed at understanding the level of satisfaction of our clients and users and identifying areas where we can improve.
WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?
The legal basis that allows us to process your personal data also depends on the purpose for which we process it. Therefore, we will rely on different legal bases for the following purposes:
1. Responding to requests for information.
The legal basis for processing your data is informed consent in order to respond to enquiries submitted through the website, which implies acceptance of these conditions by the data subject.
2. Marketing.
The legal basis for processing your data for marketing purposes is the consent you provide.
3. Social media.
The legal basis is informed consent in order to respond to enquiries submitted through social media, as well as when you follow us and wish to become part of our contact list.
4. Usability and quality analysis. Cookies.
The legal basis is the consent given on our website for the installation of the cookies you consider appropriate.
HOW LONG WILL WE KEEP YOUR DATA?
1. Requests for information.
We will process your data for the time necessary to respond to your request or enquiry and subsequently for one year.
2. Marketing.
We will process your data until you request to unsubscribe or cancel your newsletter subscription.
3. Social media.
We will process your data for the time necessary to respond to your request or enquiry and for as long as you remain a follower of our profile.
WILL WE SHARE YOUR DATA WITH THIRD PARTIES?
Personal data will not be transferred or disclosed to third parties, except where there is a legal obligation, where we obtain your express consent, or where we understand that there is a legitimate interest on our part, which will be duly communicated to you.
However, we inform you that we are present on the following social media platforms: Facebook, X, Instagram and YouTube, in order to keep our followers informed about the company’s news and services.
You may access these social media platforms voluntarily through the links available on the website itself, or by accessing them directly and independently through your browser or installed app.
Please note that this website is not responsible for the use that these social media platforms may make of your data. However, when such data is generated on the social media platform and arises from an interaction with our official account, we will be joint controllers of the processing together with the social media platform.
In order to consent to the transfer of your data from this website and to the processing carried out, you must carefully read the privacy policy of the social media platform you wish to access:
Facebook: https://es-es.facebook.com/privacy/explanation
Instagram: https://about.instagram.com/es-la/safety/privacy
In this way, before clicking on the social media logos present on our website, you can obtain information and be redirected with prior knowledge of the processing of your data and on a voluntary basis.
International transfers
Any international transfer of personal data, for example in the case of the use of cookies, social media, etc., will be based on your express consent if there is no adequacy decision, appropriate safeguards or any other legal basis that legitimises it.
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.
You may exercise these rights free of charge by sending us an email to proyectos2025@ac-vallejerte.es, simply indicating the reason for your request and the right you wish to exercise.
If we consider it necessary in order to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
Request access to the data we hold about you.
Ask us to rectify the data we already hold. Please note that, by actively providing us with your personal data by any means, you guarantee that it is true and accurate and undertake to notify us of any change or modification to it.
Ask us to delete your data when it is no longer necessary for the purpose for which we need to process it, as previously informed, or when we no longer have a legal basis to do so.
Ask us to restrict the processing of your data, which means that in certain cases you may ask us to temporarily suspend the processing of the data or to keep it for longer than necessary when you may need it.
If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time.
Receive the personal data concerning you that you have provided to us, in a structured, commonly used and machine-readable format, and transmit it to another data controller.
Furthermore, when the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.
Finally, we inform you of your right to lodge a complaint with the relevant data protection supervisory authority, in particular with the Spanish Data Protection Agency: https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
CHANGES TO THE PRIVACY POLICY
We may modify the information contained in this Privacy Policy whenever we consider it appropriate. If we do so, we will notify you through different channels via the Platform, or even notify you at your email address when the change in question is significant for your privacy, so that you may review the changes, assess them and, where appropriate, object or unsubscribe from any service or functionality.
INFORMATION ABOUT COOKIES
We use cookies and similar devices to facilitate your browsing on the Platform, understand how you interact with us and, in certain cases, show you advertising based on your browsing habits. Please read our Cookies Policy for more detailed information about the cookies and similar devices we use, their purpose and other relevant information.